London Mayor announces digital first as Virgin Media selected to offer Wi-Fi on Tube stations

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Free Wi-Fi service for millions of commuters and visitors during summer 2012

The Mayor of London today confirmed that Londoners will be able to use Wi-Fi to access mobile internet services at Tube stations for the first time from this summer. A contract has been awarded to Virgin Media to provide public access Wi-Fi at up to 120 Tube station platforms at zero cost to the fare or taxpayer.


The new Wi-Fi service will launch as a free, unlimited service for all Tube passengers from summer 2012 and will continue to offer free live TfL travel information via a new online portal after this period.

Virgin Media, in partnership with London Underground, will introduce Wi-Fi at over 80 stations ahead of the summer. By the end of 2012, up to 120 Tube stations, many of them deep-level, will be connected.

From July 2012, all Tube passengers will be able to connect to the internet at stations for free, enabling millions of commuters and visitors to access websites and online destinations and stay up-to-date with news and events listings, review the best spots for lunch and discover great London attractions from their mobile phones, tablets, laptops and other connected devices. Following this period, Wi-Fi at Tube stations will be made available as part of Virgin Media’s broadband and mobile subscriptions and all Tube passengers will be able to stay up-to-date with travel information thanks to the free online portal. Full Internet access via Wi-Fi will become available via Pay-As-You-Go and other commercial models.

Boris Johnson, the Mayor of London, said: “It’s vital that we harness the massive opportunities stemming from the digital revolution, by creating a vibrant, world class industry to attract investment and create jobs for Londoners. Millions of passengers will now be able to connect to their work, friends or access the latest news and travel information whilst on the move. This is a fabulous new and free resource which will be in place from this summer when London is being showcased on a global stage and playing host to millions.”

Gareth Powell, LU’s Director of Strategy and Service Development, said: “We’re upgrading the Tube to make it fit for the 21st Century. This latest innovation is great news for Tube customers, who now have access to emails, web and social media underground for the first time. It’s also delivered at no cost to fare payers and taxpayers.

“Today, TfL provides a wealth of free live travel information, via our website and through the many excellent travel apps now available. Wi-Fi on the Tube means our customers can now get the latest live travel information and check how services are running, on the move and underground, where and when they need it.”

Neil Berkett, CEO, Virgin Media, said: “With the eyes of the world on London this summer, we’ll be showing off our capital as a leading connected city on the global stage. We’re putting the power of Virgin Media’s fibre optic broadband in the hands of millions of Londoners, commuters and visitors and are delighted to be launching Wi-Fi for free throughout summer 2012 and beyond. We’ll help people make the most of the city and will continue to evolve the service, ensuring everyone can benefit from a service London will be proud of.”

Ian Merricks, Accelerator Academy Co-founder and White Horse Capital Managing Partner said: “We entered the early stage entrepreneurial ecosystem last year, creating the Accelerator Academy for emerging entrepreneurs. WE saw the growth potential of London’s tech entrepreneurs and working with investors we now hope to deploy £35m to help these firms grow.”

Notes to Editors

Internet access at stations is in response to positive feedback LU received from customers that Wi-Fi at stations is something that they find useful and can help make their journeys more pleasant.

Wi-Fi at stations will mean frontline staff can help customers face to face on platforms with live travel information. This will be of great benefit to the four million people that use the Tube a day.

The cost of providing Wi-Fi at stations is covered by the commercial contract that has been awarded to Virgin Media.

Providing Wi-Fi at stations is one way of ensuring passengers have constant access to travel information. TfL’s digital strategy makes its data available to developers to create apps which can be used on smart phones.

About Virgin Media:

Virgin Media is the first provider of all four broadband, TV, mobile phone and home phone services in the UK.

The company’s cable network – the result of a multi-billion pound private investment – delivers ultrafast broadband connections to over half of all UK homes, with speeds of up to 100Mb, and is being expanded to reach thousands more people across the country.

Virgin Media has developed the most advanced interactive television service, bringing together broadcast TV, thousands of hours of on demand programming and the best of the web in a single set-top box powered by TiVo. The company was the first to offer HD TV and 3D on demand to millions of UK households.

Virgin Media also operates the most popular virtual mobile network in the UK which, when launched, was the world’s first such mobile phone service. It is also one of the largest fixed-line home phone providers in the country.

Virgin Media Inc. is listed on the NASDAQ Stock Market and the London Stock Exchange (VMED).

For journalist enquiries contact:

Emma Hutchinson
Virgin Media
Tel: 0207 909 3290
Email: emma.hutchinson@virginmedia.co.uk